Add a subuser

Invite another person to manage your game servers with their own login. For VYKIX Architect+ Panel access, the account owner needs to grant one client-portal permission: Perform Single Sign-On.

The account owner can access their assigned servers without an invitation or a permission change.

Invite a user

1. Sign in to the VYKIX client portal as the owner of the account that holds the game-server service.
2. Open the account menu and select User Management. If you belong to more than one customer account, select the account you want to share first.
3. Under Invite New User, enter the person’s email address.
4. Select Choose Permissions and check Perform Single Sign-On. Leave other permissions unchecked unless you want to grant those client-portal actions too.
5. Select Send Invite.
6. Ask the invitee to open the invitation email and accept it using their own user account. They can create an account during acceptance if needed.

Access covers the customer account’s servers

An eligible subuser receives access to all active game servers linked to that customer account in the panel. This invitation does not select an individual server. Available controls follow the service’s customer-access policy.

Change an existing user’s permissions

In User Management, find the user and select Manage Permissions. Enable Perform Single Sign-On, then select Save Changes.

View Products & Services and View & Modify Product Passwords are not required for Architect+ Panel access. Neither permission grants panel server access without Perform Single Sign-On. You also do not need to grant profile, contact, domain, invoice or support-ticket permissions for the panel.

These instructions cover Architect+ Panel access. Permissions for actions inside the client portal are separate. Associated users may still see customer account details in the portal; if those details must remain private, ask support before inviting the user.

Sign in to the panel

1. Open VYKIX Architect+ Panel.
2. Select Continue with WHMCS and sign in with the user account that accepted the invitation.
3. Open Servers and select an assigned server.

After the owner changes permissions, sign out of the panel and sign in again. Refreshing the server list does not recheck client-portal permissions.

Remove access

The account owner can uncheck Perform Single Sign-On under Manage Permissions, or select Remove Access in User Management to remove the user’s association with the customer account.

The panel rechecks permissions on a fresh WHMCS sign-in. Removing a permission does not guarantee that an existing panel session loses access at once. Contact support if you need access revoked without waiting for another sign-in.

If the server does not appear

Check	What to do
Invitation	Confirm the user has accepted it for the customer account that holds the service.
Permission	Check Perform Single Sign-On on that account. Viewing services or changing product passwords alone is not enough.
Sign-in	Use the account that accepted the invitation. Sign out and back in after a permission change.
Service	Confirm the game-server service is active and linked to the panel. Suspended or terminated services are unavailable.

Scroll to see all columns →

If access is still missing, ask VYKIX on Discord. Share the service ID and the error message through a private support conversation. Do not send passwords or login tokens.